Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. At Saline Health System, we are committed to providing our patients with the highest quality, family-friendly care available. We offer a wide range of health care services, including emergency medicine, heart care, maternity care, sleep medicine, surgical services, and many more.

Where We Are:

The picturesque Benton town square is the focal point of the community. One of the town's main thoroughfares, Military Road, parallels the Old Southwest Trail used by frontier travelers on their way West. The Southwest Trail is part of the Arkansas Heritage Trails System. The Saline River has excellent fishing, scenery and backcountry floating for the outdoors enthusiast.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more…

Position Summary:

Provides administrative support for scheduling, admitting, medical records, discharge planning, and secretarial functions for the department. Performs limited patient-related activities for the following populations: Adolescent, Adult, and Geriatric; occasionally Neonate/Infant and Pediatric. Functions in a multi-skilled environment requiring customer service and clerical skills with some patient-related activities. Reports to the Director or Manager of Department.

Essential Functions

• Demonstrates knowledge of hospital and department policies and procedures.
• Greets and escorts patients, families, and visitors to appropriate hospital areas.
• Understands and adheres to patient safety procedures, including restraints, seizures, and fall precautions.
• Assists in patient transport while maintaining safety protocols.
• Supports discharge planning by gathering information, communicating with agencies, and scheduling procedures.
• Schedules admissions, creates reservations, and assigns beds in the system when appropriate.
• Responds to patient call lights, triaging simple vs. complex requests; assists licensed staff and CNAs as directed.
• Performs guest relations tasks such as arranging trays, securing patient valuables, providing consent forms, and coordinating family accommodations.
• Participates in performance improvement and continuing education.
• Maintains regular and reliable attendance.
• Performs other duties as assigned.

Additional Information

Patient Populations Served: Primarily Adolescent, Adult, and Geriatric; occasionally Neonate/Infant and Pediatric.

Protected Health Information Accessed: Demographic, Clinical, Insurance, Financial, Complete Medical Record.

Exposure: Occupational exposure to bloodborne pathogens possible but minimal.

Physical Requirements: Constant computer and clerical work; frequent sitting; occasional standing, walking, and light physical activity. Rare exposure to biological or chemical hazards.

Job Requirements:

Education: High School Diploma or GED required.

License: /Certifications: None required; BCLS preferred.

EEOC Statement:

Saline Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.