Membership Services
Fullerton, California
PART_TIME | USD 16.90 - 20.45 HOUR
Job Details: Job Location: Fullerton Family YMCA - Fullerton, CA, Position Type: Part Time, Salary Range: $16.90 - $20.45Hourly, The YMCA of Orange County is a leading non-profit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. We are actively seeking highly engaged, intentional, and service-oriented individuals for a part-time Membership Services position. This role is a profound opportunity to directly impact the lives of the communities we serve by fostering genuine connections, practicing exceptional hospitality, and creating a safe, positive, and enriching environment where every interaction is meaningful. The Membership Services staff will help to create a welcoming experience for members while promoting programs that encourage health and wellness within our community. Location: Fullerton Work Schedule: Candidates should be available to work weekday mornings and Saturdays, with flexibility based on program needs. Purpose and Impact: Practice Intentionality:  Serve as the primary contact, creating a warm and professional environment for all members. Handle all inquiries, payments, and concerns with care. Drive Community Growth:  Actively engage with current and prospective members through facility tours and interviews to promote memberships and programs. Proactively generate new prospects through consistent follow-up, tracking, and collaboration with program teams Exemplify Core Values:  Uphold Honesty, Respect, and Responsibility while handling check-ins, cash management, and maintaining an organized lobby and workspace. Data Management & Program Support: Perform essential clerical tasks, manage data entry/retrieval, communicate program details, and assist with registrations. Be proactive with knowledge of all program information and changes. Minimum Qualifications: Education & Experience: H.S. diploma or equivalent required 1 - 3 years' experience in sales, marketing, customer service, or a related field is preferred. Knowledge of customer service, excellent communication skills, and PC ability required. Certifications: First Aid and CPR certifications required (training provided and paid for by the YMCA). Benefits & Perks: Invested in You FREE YMCA Membership, Classes, and Pool Access. FREE Training & Certifications. FREE Virtual Health Care Solutions (Teledoc). Program Discounts. Paid Sick Time. Retirement Fund When Eligible. Learn more about the YMCA and opportunities at: www.ymcaoc.org/careers Once a conditional offer is made, candidates will be subject to criminal background check, drug screen, and will be asked to provide criminal history. Criminal history will be analyzed on a case by case basis as it related to the position. YMCA of Orange County participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Qualifications: