Position: Front Desk Attendant
Department: Operations
Position Status: On-Site, 10 Month
Work Schedule: Part time or full time, working until 7:00PM. Occasional
weekends.
Compensation Range: Minimum hiring salary of $22/hour
The Front Desk Attendant serves as a visible, approachable presence on campus, working collaboratively with school administrators and other members of the community to help maintain a safe, secure, and welcoming environment for students, faculty, staff, families, and visitors. The role blends traditional safety functions with the relationship-building and judgment required in an independent school setting, where the Front Desk Attendant is a friendly, recognizable face at the front desk.
• Maintain a visible and professional presence at the front desk, and throughout the school campus.
• Build relationships with all School constituents, engendering trust and open communication.
• Monitor entrances, exits, buildings, parking areas, and other designated areas.
• Assist with access control and visitor management in accordance with school policies, including use of the door access control and visitor sign platform and processes.
• Monitor security cameras, alarms, and other safety/security systems as assigned.
• Assist with directing vehicle traffic during dismissal.
• Assist with arrival, dismissal, special events, athletic events, and other activities as assigned.
• Participate in emergency drills (fire, active-intruder, lockdown, shelter-in-place, evacuation) and support the school's broader emergency preparedness planning.
• Respond promptly and appropriately to safety, security, medical, or other emergencies when necessary.
• Contact and coordinate with local police, fire, EMS, or other emergency personnel when necessary.
• Document incidents accurately and promptly.
• Help enforce school safety procedures while interacting respectfully and calmly with students and members of the school community, using de-escalation rather than confrontation as a first approach.
• Support after-hours for school-sponsored events, rentals, or evening programs, including unlocking and securing facilities. Occasional requests to assist with school dances, or weekend events may occur.
• Maintain confidentiality regarding students, families, employees, and school operations, including sensitive matters such as custody restrictions, protective orders, or medical alerts affecting specific students.
• Serve as a mandated reporter and act promptly in accordance with New Jersey law and school policy if there is reasonable cause to suspect child abuse or neglect.
• Perform other operations, security and safety-related duties as assigned.