Role:

Provides service, excellence, and comprehensive support for services related to record related functions. Manages documents within the imaging system and other archival media. Provides accurate and timely response to subpoenas served to the credit union. Responds to research requests in an accurate and timely manner. Assist with imaging system projects and maintaining appropriate document retention. Provides support to various daily operations within the department as needed. Maintains working knowledge of regulations surrounding Records related functions.

Major Duties and Responsibilities:

1. Responsible for responding to subpoenas served to the credit union according to the procedures specified for subpoena research and response. Subpoena research requires regular contact with local law enforcement, government agencies, and local and non-local attorney offices.
2. Complete research requests received according to timelines and procedures specified.
3. Assist in maintaining imaging system by imaging, refiling, and deleting documents as appropriate.
4. Consistently test procedures to ensure accuracy for Continuity Preparedness. Cross-train, maintain knowledge, processes other department functions as requested. Perform other duties as assigned.
5. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge and Skills:

Experience:  A minimum of one year up to three years of similar or related experience, including preparatory experience.

Education/Certifications/Licenses: A high school degree or equivalent

Interpersonal Skills: Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications require shorter and not in-depth discussions most of the time.

Other Skills: Excellent organizational and communication skills, both verbal and written. Must be able to toggle between multiple computer applications. Ability to work in fast paced, repetitive work environment.

ADA Requirements:

Physical Requirements

Must be able to stand, sit, bend or move to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 40 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone systems, photocopiers, facsimile, computer systems, 10-key and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be able to view computer terminals nd image readers for differing lengths of time.

Community First Credit Union is an Equal Opportunity Employer. Community First values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.