The Sales Lead is responsible for driving revenue growth, strengthening customer relationships, and leading sales initiatives that enhance the organization’s visibility and market presence. Working under the guidance of the General Manager, this role combines strategic planning, team leadership, and hands-on sales execution to ensure targets are met and customer needs are consistently exceeded.

 

 

Working under the guidance of the General Manager, the coordinator will:

 

·         Assist in identifying target audiences, drafting messages, and helping to develop timelines to drive sales and meet customer needs.

·         Lead the planning and execution of sales initiatives that increase the organization’s visibility, connect with key audiences and promote our products.

·         Train and mentor team members on product knowledge, sales techniques, and customer engagement.

·         Complete monthly reporting with accuracy. 

·         Maximize sales opportunities by building rapport with customers and demonstrating the value of our products.

·         Collaborate with the marketing team to create sales outreach materials such as flyers, brochures, social media posts, and email newsletters.

·         Implement strategies to ensure sales team members meet their targets and fulfill their responsibilities with a high level of accuracy and efficiency.

·         Resolve client issues in a timely manner to ensure customer satisfaction.

·         Perform related duties assigned as needed.

 

The Sales Lead will be responsible for overseeing processes associated with independent and corporate customers. These include:

 

·         Responsible for overseeing all communications with customers, managing and utilizing system

·         Responsible for the correct utilization of all systems, spreadsheets, calendars etc. that are associated with Sales processes

·         Maintain accurate product inventory counts and assist warehouse. This includes oversight of warehouse (pallet orders, order checks etc.)

·         Responsible for the comprehensive training of new sales assistants

·         Assist with Monthly State Tax Reports

·         Assist with identifying viable new vendor/ wholesaler applications, completing documentation and communication process for approved vendors

·         Responsible for the claims process for shipping carriers.

·         Audit account licensure for approved accounts to ensure up to date documentation is on file

 

·         Results-driven with a strong focus on achieving and exceeding sales targets.

·         Strategic thinker with the ability to translate plans into action.

·         Customer-focused mindset with strong problem-solving skills.

·         Detail-oriented with a commitment to accuracy and accountability.

 

Requirements
 
 

·         Working with a dynamic team to accomplish sales goals while assuring client satisfaction. 

·         Proficiency in QuickBooks, Microsoft Office Suite and CRM software.