Senior Project Manager

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

·         Serve as the strategic interface to executive sponsors, program owners, contracting officers, and technical leads across complex federal and DoD engagements.

·         Establish delivery governance frameworks, drive structured communication rhythms, and maintain executive‑ready reporting.

·         Anticipate stakeholder concerns, manage expectations, and ensure alignment between mission objectives, contractual obligations, and delivery outcomes.

·         Own full lifecycle delivery of BMC Helix implementations, from initiation through deployment and sustainment.

·         Build and maintain integrated project plans, resource models, RACI matrices, risk registers, dependency maps, and financial forecasts.

·         Ensure disciplined execution across scope, schedule, cost, and quality. Lead cross‑functional teams through design, configuration, testing, deployment, and operational transition.

·         Maintain impeccable project hygiene, including documentation repositories, change logs, and compliance artifacts.

·         Direct Engineers, Architects, Security SMEs, and client technical teams in delivering secure, scalable, and compliant enterprise solutions. Foster a culture of accountability, transparency, and continuous improvement. Provide coaching, remove blockers, and ensure teams have the clarity and resources needed to execute effectively. Drive collaboration across internal product, engineering, and support organizations to resolve issues and accelerate delivery.

·         Lead planning, design, validation, and deployment of secure solution architectures involving CAC/PIV authentication, PKI, secure API gateways, cross‑domain data flows, and zero‑trust network boundaries. Coordinate with federal cybersecurity teams to meet RMF, NIST 800‑53, DISA STIG, and agency‑specific compliance requirements. Manage deployments into AWS GovCloud, Azure Government, and other restricted cloud environments, ensuring adherence to IL4/IL5/IL6 controls and audit readiness.

·         Prepare clients for long‑term operational success by leading cutover planning, knowledge transfer, sustainment readiness, and post‑deployment validation. Ensure support models, SLAs, and escalation paths are clearly defined. Conduct lessons‑learned reviews and contribute to internal playbooks that strengthen repeatable delivery patterns.

·         Manage project budgets, revenue forecasts, burn rates, and contract deliverables with precision.

·         Ensure compliance with federal contracting requirements, including documentation, acceptance criteria, and change control. Identify opportunities for expansion, follow‑on work, and long‑term account growth.

To ensure you’re set up for success, you will bring the following skillset & experience:

·         Minimum 3+ years leading enterprise software implementations for US Federal Agencies, DoD organizations, or defense prime contractors.

·         Strong background in navigating federal governance structures, security requirements, and multi‑stakeholder environments. Experience with BMC Helix or similar ITSM/ESM platforms is highly preferred.

·         Security Clearance Active Secret, Top Secret, or TS/SCI clearance strongly preferred.

·         Must demonstrate the ability to pass federal background investigations and operate within high‑security environments with strict adherence to compliance protocols.

·         Professional Certifications:  Active PMP preferred. Additional certifications such as ITIL, Agile/Scrum, SAFe, or Security+ are beneficial and signal strong alignment with federal delivery standards.

·         Exceptional communication and executive‑level presence

·         Strong analytical, organizational, and risk‑management skills

·         Ability to lead diverse technical teams in high‑security environments

·         Proven success managing complex, multi‑phase enterprise deployments

·         Comfort operating in ambiguous, fast‑moving, and politically sensitive environments