Job Details: Level: Experienced, Job Location: Meridian Street - Huntsville, AL, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day Shift, Role Summary:
The Project Coordinator is the primary customer-facing role within the commercial project delivery team. Working across all phases of the Project Delivery Workflow, the Coordinator owns the day to day coordination of the project — managing client communication, tracking construction schedules and deliveries, resolving field issues, and ensuring every project reaches a clean closeout. This role works directly with the Project Manager, Account Analyst, and Sales to keep projects moving through all five milestone gates.
Scope of the Position:
The Project Coordinator will be located at the Huntsville, AL site. This position requires < 15% travel to job sites and customer locations.
Responsibilities:
Responsibilities expected of this position include, but are not limited to, the following:
Project Coordination & Customer Communication
Lead project kickoff communication with customers, establishing project contacts, communication expectations, and workflow processes
Serve as the primary customer-facing contact for daily project coordination and issue resolution
Maintain consistent communication with General Contractors, superintendents, vendors, and internal teams throughout the project lifecycle
Provide timely project updates regarding schedules, deliveries, material availability, and change orders
Scheduling & Delivery Coordination
Request, review, distribute, and maintain construction schedules for all assigned projects
Continuously track project sequencing and proactively communicate schedule changes impacting deliveries or operations
Coordinate with internal logistics teams and vendor partners to align deliveries with site readiness and installation schedules
Assist with shipment breakouts, delivery sequencing, and field coordination efforts
Project Documentation & Systems Management
Maintain accurate and current project information within Teams, BisTrack, SharePoint, and Wilson Works
Track purchase orders, order acknowledgments, delivery statuses, and project milestones
Update delivery methods, review dates, and sequencing details as construction schedules evolve
Ensure all project documentation is organized, accurate, and accessible to internal stakeholders
Change Order & Issue Resolution Management
Manage the change order process from initiation through communication and documentation
Coordinate with Project Managers regarding approval requirements and customer communication
Track scope changes and notify the Account Analyst of any impacts to contract value or billing
Resolve customer concerns proactively while escalating critical issues appropriately
Closeout & Financial Support
Coordinate punch list completion with field teams and superintendents
Compile and distribute complete project closeout documentation packages
Confirm billing discrepancies, delivery variances, and documentation issues are resolved prior to final closeout
Support the Account Analyst with pay application documentation, lien waivers, and administrative project support as needed
Continuous Improvement
Identify opportunities to improve project workflows, communication processes, and operational efficiency
Support departmental initiatives focused on scalability, customer experience, and continuous improvement
Contribute positively to team development and collaborative problem-solving efforts
Qualifications: Position Qualifications:
Core Competencies
Strong organizational and project coordination skills
Exceptional verbal and written communication abilities
Customer-focused mindset with strong relationship-building skills
Ability to prioritize and manage multiple active projects simultaneously
Strong attention to detail and follow-through
Demonstrates initiative, accountability, and reliability with minimal supervision
Ability to remain composed and solution-oriented in fast-paced environments
Technical Skills
Proficient with Microsoft Office Suite
Experience with Microsoft Teams, SharePoint, BisTrack, and Wilson Works preferred
Ability to learn and navigate construction scheduling and project management systems
Professional Characteristics
Well-developed team skills and unquestioned integrity
Sound judgment and decision-making abilities consistent with company policies and standards
Strong problem-solving skills with the ability to proactively identify and resolve issues
Education and Experience:
High school diploma or equivalent required; associate's or bachelor's degree preferred.
1+ years of experience in project coordination, customer service, or a related field preferred.
Experience in construction, building materials, or supply chain is a strong plus.
Physical Requirements:
Sit, Stand, frequently.
Adapt to various environments including production and job site settings.
You will be expected to follow any other job-related instructions and perform other job-related duties requested by management.