Job Description:

Our Tampa pharmacy is seeking a proactive, client-focused, and detail-oriented Pharmacy Liaison to serve as the key operational bridge between our pharmacy and partner healthcare facilities. You will lead new facility onboarding, manage ongoing facility relationships, perform field-level quality assurance checks, and ensure continuous, seamless pharmacy operations for Assisted Living Facilities (ALFs) and Skilled Nursing Facilities (SNFs) across the Tampa Bay area.

Key Responsibilities

· Facility Onboarding: Lead the setup and transition process for new ALFs and SNFs, coordinating medication chart migrations, e-MAR integrations, staff inservices, and initial delivery setups.

· Relationship Management: Act as the primary point of contact for directors of nursing (DONs), facility administrators, and wellness directors to ensure exceptional ongoing service and rapid resolution of operational challenges.

· Field Quality Assurance (QA): Conduct regular on-site audits at partner facilities, inspecting medication carts, emergency drug kits (E-Kits), storage temperatures, disposal protocols, and MAR documentation for regulatory compliance.

· Clinical & Operational Support: Troubleshoot order delays, refill bottlenecks, and billing/adjudication concerns between the pharmacy production team and facility nursing staff.

· Continuous Improvement: Provide targeted education, training, and workflow guidance to facility staff regarding pharmacy processes, ordering deadlines, and regulatory best practices.

Qualifications

· 2+ years of experience in long-term care (LTC) pharmacy, healthcare facility operations, or health system account management.

· Strong background in ALF/SNF regulations, e-MAR systems, medication administration protocols, and LTC pharmacy workflows.

· Prior experience as a Certified Pharmacy Technician (CPhT), LTC Account Executive, or Nurse Liaison is highly desirable.

· Outstanding communication, conflict resolution, and relationship-building skills.

· Valid Florida Driver’s License with a clean driving record and willingness to travel daily to facilities in the Central FL area.

Benefits:

• Comprehensive benefits including medical, dental, and vision
• 401K plan with company match
• Robust time off including sick, vacation, personal days, cultural heritage day and your birthday off
• Opportunity for advancement
• Supportive Management team
• Employee discount program on events, movie tickets, mobile phone plan discounts and more.

Americare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, sex, gender, pregnancy, religion, age, creed, marital and partnership status, national origin, ancestry, alienage, past or present physical or mental disability, genetic information, sexual orientation, gender identity, affectional preference, veteran or military status or citizenship status, or any other legally recognized protected basis under federal, state, or local law.