The People & Culture Program Manager leads the design, implementation, governance, and evaluation of enterprise people programs that strengthen organizational effectiveness, leadership capability, employee experience, culture, engagement, and talent outcomes. This hybrid position also has a focus area of Organizational Effectiveness. Serving as an internal consultant and cross-functional program leader, this position translates business and workforce needs into scalable solutions, leads change and adoption, and uses data to demonstrate impact. The role partners with People & Culture colleagues, leaders, employees, and external vendors to deliver integrated programs aligned with organizational strategy and values.

Tri-State recognizes the value of a highly-engaged and committed workforce and provides an excellent benefits program that includes:
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Tuition Reimbursement, Flexible Work Schedules including compressed work week and telecommuting opportunities to work remotely up to 40%, Life Insurance, 401K, Long Term Disability (LTD), Short Term Disability (STD), Employee Assistant Program (EAP) and Paid Leave Benefits. 
 

People and Culture Program Manager
Hiring Salary Range: $113,000-143,000

Actual compensation offer to candidate may vary outside of the posted hiring salary range based upon work experience, education, and/or skill level. 

Responsibilities

• Assess organizational and workforce needs using qualitative and quantitative data.
• Design and facilitate interventions that improve team effectiveness, collaboration, role clarity, and organizational performance.
• Develop change-management, stakeholder-engagement, communication, and adoption plans for strategic initiatives.
• Support organization design, workforce planning, and operating-model efforts in partnership with leaders and People & Culture.
• Design and manage leadership-development programs, cohorts, workshops, assessments, and related learning experiences.
• Support succession planning, talent reviews, high-potential development, career growth, and internal mobility initiatives.
• Consult with leaders to identify capability gaps and recommend individual, team, or enterprise development solutions.
• Establish standards, tools, and resources that enable leaders to reinforce learning on the job.
• Lead employee-listening, engagement, recognition, culture, and belonging programs.
• Translate survey and listening data into practical enterprise and leader-level action planning.
• Design initiatives that reinforce organizational values and strengthen connection, inclusion, and employee experience.
• Partner on communications and change activities that build awareness, understanding, participation, and trust.
• Build and manage an integrated annual roadmap of People & Culture programs and milestones.
• Define scope, objectives, governance, decision rights, resources, risks, budgets, and success measures.
• Lead cross-functional project teams and manage vendors, contracts, deliverables, and service quality.
• Create repeatable processes, playbooks, facilitator guides, templates, and toolkits that support consistent enterprise delivery.

• Maintain compliance with all company policies and procedures and attain knowledge and remain knowledgeable of regulations, laws, standards, and best practices applicable to functional area. 

• Because Tri-State has an obligation to provide continuous, reliable electric service to its customers, the ability to work overtime at any time of the day or week is considered an essential function of the job.

• Manage database of corporate policies, programs and procedures. Supports document owners with creating, updating and improving documents. Assists in audits, regulatory reviews and legal requests regarding documents. 

Qualifications

Education and Training

• Bachelor’s degree in organizational development, human resources, business administration, industrial/organizational psychology, education, communications, or a related field.

Knowledge, Skills, and Ability:

• Deep experience leading complex, cross-functional programs from discovery and design through implementation and evaluation.

• Significant experience consulting with leaders and facilitating groups, workshops, or organizational interventions.

• Experience using data, feedback, and program measures to develop insights and recommendations.

• Working experience with policy management and regulatory audits. 

Experience:

• Eight (8) or more years of progressive experience in organizational development or HR program management.

Other:

• Willingness to travel, including overnights, up to 20% of the time. 
• Must possess a valid driver’s license. 

DESIRED JOB QUALIFICATIONS

• Professional certification in change management, project/program management, HR, coaching, assessment, or talent development.

• Experience in a complex, multi-location, operational, utility, energy, engineering, or regulated environment.

• Experience with HR technology, employee-listening platforms, dashboards, and vendor-managed solutions.