Family Resource Center Capacity Manager

Georgia State University
School of Public Health
Positive Childhood Alliance Georgia (PCA GA)
Mark Chaffin Centers for Healthy Development

GEORGIA STATE UNIVERSITY’S SCHOOL OF PUBLIC HEALTH educates practitioners and thought leaders while engaging in research and outreach that promotes health equity and addresses urgent public health challenges. Located in Atlanta, an internationally recognized hub of public health expertise, the School provides opportunities to collaborate with public health organizations, government agencies, and community partners. Our faculty and staff are dedicated to advancing research, strengthening partnerships, and addressing challenges that affect the health and well-being of individuals, families, and communities.

Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We hire great people from a wide variety of educational, career, and personal backgrounds because we believe that diverse perspectives, collaborative partnerships, and a shared commitment to service make us a stronger team.

Positive Childhood Alliance Georgia (PCA Georgia), within the Mark Chaffin Centers for Healthy Development in the School of Public Health, is seeking a dedicated Sponsor Funded Project Manager, with the working title of Sponsor Funded Project Manager- Family Resource Center Capacity Manager, to join our team.

WHAT MAKES THE UNIVERSITY A GREAT PLACE?

• Generous benefits, including health, dental, vision, tuition assistance, retirement, and more.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunities and mentorship.

HERE IS WHAT YOU WILL DO

Positive Childhood Alliance Georgia (PCA Georgia), within the Mark Chaffin Centers for Healthy Development, is seeking a dedicated Family Resource Center Capacity Manager to lead community capacity-building efforts through the Georgia Family Resource Center Accelerator Initiative. This position plays an essential role in strengthening family support systems across Georgia by partnering with community organizations, local leaders, and statewide and national partners to support the development, implementation, and long-term sustainability of high-quality Family Resource Centers.

The Family Resource Center Capacity Manager will serve as a primary implementation partner, guiding communities through strategic planning, community engagement, organizational readiness assessments, technical assistance, and implementation of the Georgia Family Resource Center (FRC) Accelerator Framework and Playbook. The incumbent will cultivate collaborative partnerships, support resource development and sustainability planning, monitor implementation progress, and promote continuous quality improvement. Through relationship-centered community engagement and cross-sector collaboration, this position will help expand access to coordinated family support services and strengthen the capacity of communities to support children and families throughout Georgia. This role requires regular travel throughout the state to facilitate community engagement, provide onsite technical assistance, and build trusted relationships with local partners.

Essential Duties & Responsibilities

Community Capacity Building & Implementation

• Leads implementation of the Georgia Family Resource Center Accelerator Initiative by partnering with organizations and communities across Georgia to strengthen local family support systems through capacity building, strategic planning, technical assistance, and implementation of the Georgia FRC Accelerator Framework and Playbook.
• Facilitates community engagement using an Asset-Based Community Development (ABCD) approach to identify local strengths, resources, and opportunities for collaboration.
• Travels throughout Georgia to convene community meetings, facilitate planning sessions, provide onsite technical assistance, and support implementation activities.
• Supports organizations in assessing readiness for Family Resource Center implementation, including coordinating community readiness assessments, organizational reflection, and asset mapping activities.
• Guides organizations through implementation of the Georgia FRC Accelerator Framework and Playbook.
• Coaches organizations in aligning services with the federal Family Resource Center definition and the National Family Support Network Fidelity Checklist.
• Assists communities in identifying existing strengths, service gaps, partnership opportunities, and referral pathways to strengthen coordinated family support services.
• Coordinates implementation support, technical assistance, and follow-up coaching to promote successful program development and implementation.
• Monitors implementation milestones and supports continuous improvement throughout each Accelerator cohort.

Community Partnership & Stakeholder Engagement

• Builds and sustains collaborative partnerships that strengthen coordinated family support systems, increase community capacity, and promote long-term engagement among organizations serving children and families.
• Cultivates relationships with schools, early childhood providers, healthcare systems, nonprofit organizations, faith-based organizations, local government, businesses, economic development organizations, philanthropic partners, and other community stakeholders.
• Convenes community stakeholders and facilitates collaborative planning meetings to advance Family Resource Center development and implementation.
• Builds trust and maintains ongoing relationships with regional leaders, community champions, and partner organizations.
• Strengthens cross-sector referral pathways and collaborative service delivery to improve coordination among organizations supporting children and families.
• Expands local collaborative networks that support Family Resource Center implementation and long-term community engagement.
• Represents PCA Georgia and the Georgia Family Support Network at community meetings, conferences, statewide and national initiatives, and partner events.

Sustainability & Resource Development

• Supports the long-term sustainability of Family Resource Centers by helping communities identify local resources, cultivate strategic partnerships, and develop community investment strategies.
• Identifies local, regional, and statewide funding opportunities that support Family Resource Center development and sustainability.
• Assists communities in developing long-term sustainability strategies, local implementation budgets, and resource development plans.
• Coordinates regional sponsorship and community investment opportunities to strengthen family support infrastructure.
• Develops relationships with corporate, philanthropic, healthcare, and community investment partners to support continued program growth.
• Collaborates with PCA Georgia leadership to support grant development, funding proposals, and other resource development activities.
• Identifies opportunities for future partnerships through the Georgia Family Resource Center Accelerator Initiative.
• Promotes shared ownership, community engagement, and long-term investment in local Family Resource Centers.

Evaluation, Continuous Quality Improvement & Knowledge Management

• Tracks community implementation progress and milestone achievement to support effective program implementation and accountability.
• Coordinates the collection of implementation and evaluation data to monitor progress and identify opportunities for improvement.
• Collaborates with the evaluation consultant to support project evaluation activities and assess implementation outcomes.
• Documents community success stories, implementation lessons, and emerging best practices to inform future Family Resource Center development efforts.
• Supports the preparation of annual reports, funder deliverables, and other required project documentation.
• Identifies emerging best practices and opportunities to strengthen implementation strategies across participating communities.
• Assists in refining the Georgia FRC Accelerator Framework and Playbook based on implementation findings, community feedback, and evaluation results.
• Promotes continuous learning and knowledge sharing across Accelerator cohorts and the Georgia Family Support Network.

Communications, Leadership & Statewide Representation

• Serves as a statewide ambassador for the Georgia Family Support Network and the Georgia Family Resource Center Accelerator Initiative by strengthening public awareness, communicating project impact, and representing the initiative across Georgia.
• Presents information to community organizations, professional audiences, and statewide partners to promote Family Resource Center development and implementation.
• Develops and delivers community-facing presentations, implementation resources, and educational materials to support community capacity building.
• Shares implementation successes, community stories, and lessons learned to highlight effective strategies and demonstrate project impact.
• Represents the Georgia Family Support Network on statewide and national committees, workgroups, and collaborative initiatives.
• Supports statewide communications related to Family Resource Center development and community-based family support strategies.
• Promotes awareness of Family Resource Centers as evidence-informed approaches to prevention and family strengthening.
• Builds the visibility and credibility of the Georgia Family Resource Center Accelerator Initiative throughout the state.
• Performs other related duties as assigned.

Minimum Requirements:

Bachelor's degree and five years of related experience; or a combination of education and experience.