Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

LOB Description:

The Securities Settlement and Custody Operations group plays a significant role within Wealth Management Operations (WMO).  The organization is responsible for Clearing & Settlement for various Pierce and Private Bank distribution channels, servicing Private Bank Securities on PACE, Fund Relationship and Onboarding Mutual Fund & Alternative Investments.

The Fund Administration, Reporting and Operations Team supports various tasks related to servicing assets for Private Bank and Merrill accounts. The processes include but are not limited to set up, maintenance, valuations, transaction processing, financial statements, proxies, and other fund administration tasks. 

The Transaction Management Ops Analyst is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures.  Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

• Process investment transactions to trust accounting system for Private Bank clients
• Providing operational support and transaction processing for various product types and functions 
• Performing moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established guidelines and procedures
• Data entry, settlement, balancing, reconciliation, and reporting for various types of transaction to meet critical deadlines
• Analysis and resolution of moderately complex transactions requiring escalations and/or exceptions, and works with appropriate Financial Advisors, Investment Managers, and Internal and External Business partners to provide problem resolutions for function related items
• Responding to complex client inquiries through numerous channels to support operational efficiency and quality client service 
• Proactively identifying risk and opportunities for process improvement based on an understanding the work impacts other operational units. 
• Generating reports and data metric collection, procedure maintenance, as well as project or testing support​

Required Qualifications:

• 9+ months experience with data analysis and Interpretation
• ​9+ months experience demonstrating and providing a logical, systematic approach to problem solving
• ​9+ months experience utilizing intermediate or higher skill level while working with Microsoft Office applications (Excel, Outlook, and Word)
• Understanding of investment products and solutions
• Forward thinker able to express new, fresh ideas to create better operational processes
• Excellent Writing and Editing S​kills
• Experience Risk Management process
• Knowledge of Mathematics and Statistics​​

Desired Qualifications:

• Exposure to DTC and Bank of New York Mellon is preferred
• Previous Securities Industry experience is preferred​​​​

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

Shift:

1st shift (United States of America)

Hours Per Week: 

40