Primary Duties and Responsibilities

The Clinical Data Coordinator provides a wide range of support for the department by collecting data, conducting analyses, and collaborating with all team members on priorities identified by the department leadership. Using appropriate tools and internal/external databases, identifies and benchmarks relevant performance metrics and resolves data discrepancies.

Infection Prevention/Women’s COE Administration/Nursing Education: Functions as a liaison between the various departments, external organizations, and leadership, facilitates and contributes to service, clinical and cost initiatives by constructing and coordinating cross-functional teams to achieve the department’s goals. Through statistical analysis and interpretation of clinical and qualitative data, provides baseline metrics and continual measurements for quality improvement initiatives. Nursing Education – Covers the Magnet Re-Designation process including the survey and writing process. Develop and maintain metric tracking solutions.

Neurosciences Administration: Supports operational functions, regulatory requirements, efficiency, and quality to improve patient outcomes. Achieves definite goals within projected timelines set by all regulatory and certifying bodies and data registries.

Breast Care & Imaging Center: Ensures all exams are scheduled, coded and charged correctly. Reconciles systems that the Breast Center uses: MagView, and Epic. Maintains and manages the Charge Master.

Laboratory: Develops key indicators of quality, success metrics, revenue cycle support, contract negotiations, RFP creation and scoring, A3, business plan and Pro forma development, interdisciplinary meeting facilitation, process improvement project support, lean initiatives and staff development.

Sepsis Program: Supports the Sepsis Program in operational functions, regulatory requirements, efficiency, and quality to improve sepsis patient outcomes. Facilitates and contributes to service, clinical and cost initiatives by constructing and coordinating cross-functional teams to achieve Value Index and program-specific goals. Additional duties include monitoring ongoing analysis of project effectiveness, probing and identifying root causes of problems, providing practical solutions, and negotiating resolutions.

Quality Management: Supports the SURFS application in operational functions, regulatory requirements, efficiency, and quality to improve safety. The Clinical Data Coordinator provides a wide range of support for any entity in the Hoag Enterprise who uses SURFS, by collecting data, conducting analyses, and collaborating with all team members on priorities identified by the department leadership. Using appropriate tools and internal/external databases, identifies and benchmarks relevant performance metrics and resolves data discrepancies.

Diabetes Center: The Clinical Data Coordinator will support the Diabetes Center in developing and expanding data-driven programs to improve diabetes care across the health system. Through analysis of inpatient and outpatient clinical data, the Clinical Data Coordinator will establish performance metrics, identify opportunities for improvement, and measure clinical, operational, and strategic initiatives. The role will have significant responsibility for developing patient registries that support population health, program development, clinical research, and identification of patients for emerging diagnostic and therapeutic pathways. A major focus will be development of an autoimmune diabetes antibody screening program, including identification of at-risk populations, creation of screening and follow-up registries, and measurement of program outcomes. The Clinical Data Coordinator will also support research data analysis and patient recruitment efforts for clinical studies, while providing the data infrastructure needed to evaluate clinical impact, demonstrate value, and inform strategic growth across diabetes services.

Qualifications

• High school diploma or equivalent
• Minimum of two (2) years’ experience in regulatory registry data gathering and entry with general office and administrative experience, preferably in a healthcare setting
• Experience and or training with healthcare information system and terminology
• Knowledge of applications in one of the functional areas(e.g. scheduling, clinical orders, revenue cycle)
• Associate’s Degree or Bachelor’s Degree preferred
• Strong knowledge of Microsoft Office Suite. Experience with Qlikview, EPIC, MIDAS, Chartmaxx, NHSN preferred

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Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.