Front Desk Associate

Sunol Creek Memory Care | Pleasanton, CA

Schedule: Part-Time | 9:00 AM – 5:00 PM | Tuesdays and Thursdays preferred; flexibility with days

Be the First Smile Residents and Families See Every Day!

Are you friendly, organized, and someone who enjoys helping others? At Sunol Creek Memory Care, an Agemark Senior Living community, we’re looking for a dependable Front Desk Associate to create a warm and welcoming experience for residents, families, and visitors while supporting daily administrative operations. Agemark is certified as a Great Place to Work, and our EPIC ACTS values of Excellence, Personal Investment, Celebration, Accountability, Compassion, and Team Spirit guide how we support our residents and one another.

What You’ll Do

• Welcome Guests: Greet residents, families, and visitors with warmth and professionalism.

• Answer Phones: Respond to inquiries and direct calls promptly and courteously.

• Support the Team: Assist with filing, scheduling, data entry, data logging, and other clerical tasks.

• Provide Tours: Give welcoming and engaging community tours to prospective residents and families.

• Maintain the Front Desk: Keep the reception and lobby areas organized, clean, and inviting.

• Be a Team Player: Provide additional front desk support when needed and available.

What You’ll Bring

• Friendly & Professional: Create a positive first impression and welcoming environment.

• Communication Skills: Communicate clearly and professionally in person and over the phone.

• Organization: Multitask, stay organized, and manage priorities in a busy environment.

• Computer Skills: Experience with Microsoft Office, Canva, and data logging is preferred.

• Experience: Previous customer service, receptionist, or front desk experience is preferred.

• Dependability: Be reliable and ready to support residents, families, and your team.

What We Offer

• Paid Time Off: Start accruing PTO from Day 1 of employment. 

• DailyPay: Access your earned wages when you need them.

• Complimentary Meal: Enjoy a free meal during your shift.

• Employee Assistance Program: Receive free, confidential counseling and 24/7 support for life’s everyday challenges.

• Employee Discounts: Save on travel, entertainment, electronics, and more.

• Recognition and Rewards: Earn referral bonuses and receive recognition for your contributions.

• EPIC Culture: Join a supportive workplace where your work is appreciated and celebrated.

Bring your positive energy, organization, and Team Spirit to a role where you can make every interaction meaningful.

Apply today!

Agemark is an Equal Opportunity Employer (EOE).

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