Description

Child   Welfare Coordinator

Department:   Tribal Family & Youth Services

Exemption   Status: Non-Exempt

Pay   Grade(s): 10-11 ($33.62 - 36.98+ DOE) 

Purpose: The   overall responsibility of the Child Welfare Coordinator is to provide daily   supervisory support and over- site of Family Case Workers I/II in the Tribal   Family and Youth Services Department of Tlingit & Haida.

Conduct   weekly individual supervision, group staffings, coordinate training for   Family Caseworkers I/II and assist the Manager and Director in the   development and implementation of a sustainability plan in the identified   location of the staff they are overseeing. Provide coordination of the   Caseworker I/II workflow, oversight of document retention, and assure clear   and concise communications are distributed to all staff as needed.

Essential Functions. An   individual in this role must be able to perform the following functions with   or without reasonable accommodation:

· Supervise Family   Caseworker I/II staff and Administrative Assistant if applicable

· Ensure the appropriate   program assessment instruments are administered with the prescribed time   frames

· Mediate client   complaints

· Conduct random and   periodic Continuous Quality Improvement compliance audits of client case   files to ensure compliance with Tlingit & Haida and TFYS Department   policies and procedures, and required federal and state regulations

· Develop and recommend   program procedure revisions following fair hearings, client complaints,   mediation, case compliance audits, and other issues affecting clients

· Conduct regular case   staffing as necessary for quality case management

· Review and approve   quarterly case summaries for clients with each worker

· Ensure record keeping   for client cases is entered in timely and up to date

· Periodically develop   and/or conduct/secure appropriate job development training for staff

· Provide orientation,   work performance mentoring, and supervision of staff

· Prepare and submit   required program and grant reports to meet deadlines

· Develop, prepare and   provide small group and community education workshops on specific program-   related topics

· Update files and   maintain a variety of paper and computer records such as addresses, telephone   numbers, vacation schedules, attendance, and timesheets

· Perform complex data   entry tasks for which there is a variety of formats and procedures and with   general instructions for coding and entering data; check and correct entry   for input errors

· Assist in scheduling   and planning for meetings in local communities, provide information, create   and display room signs as requested

· Assist with monitoring   the budget, printing, reviewing, and making recommendations for changes in   data from finance financial reports; may assist with preparing budgets and   recommending revisions with the manager's authorization

· Other related duties   as assigned

Requirements

Knowledge, Skills &   Abilities. A comprehensive set of capabilities   required to perform job tasks effectively:

· Extensive knowledge of   good social work practice.

· Extensive knowledge of   the proper application of P.L. 95-60 (Indian Child Welfare Act).

· Working knowledge of   the fundamentals of interpersonal communication, interviewing and problem   solving.

· Working knowledge of   the purpose of using a family meeting model to develop case plans for   families.

· Mediate disputes and   respond to client complaints.

· Speak, write, actively   listen, communicate effectively; meet and deal effectively with the general   public, establish and maintain cooperative working relationships.

· Reason logically,   exercise good judgement, formulate logistical conclusions, and record   supportive data in programming and decision-making.

· Good work habits   affecting attendance, quality of work, and completion of tasks.

· Successfully   incorporate training and other educational opportunities into daily practice.

· Must maintain strict   confidentiality.

· Computer literate with   proficiency in Microsoft Office Programs: Word, Excel, Outlook, and Teams.

· Effective   communicator; uses tact, diplomacy, and maintenance of confidentiality in the   performance of the job.

· Understand document   filing principles and procedures.

· Knowledge of Native   American, especially Alaska Native, organizations preferred.

· General knowledge of   State and Federal government programs is desirable.

· Minimum travel is required.

Minimum   Qualifications (education, experience, skills):

· Associates Degree.

· Two (2) years' related   experience, ideally with supervisory oversight.

· Substitution: High School Diploma plus four (4) years'   related experience.

Preferred   Qualifications (education, experience, skills):

· None

Physical Requirements. The physical demands described here are representative of   those that must be met by an employee to successfully perform the essential   functions of this job with or without reasonable accommodation:

· The majority of work is performed in a professional office   setting and is generally sedentary, requiring routine walking, standing,   bending, and carrying of items weighing less than 40 lbs.

Work Environment. The work environment characteristics described here are   representative of those an employee encounters while performing the essential   functions of this job:

· Travel on small   aircraft or ferry may be required.

· Certain positions at Tlingit & Haida may have exposure   to certain hazardous materials or conditions. The supervisor will review   these if applicable.