The Data Reporting Specialist provides core analytical and operational support to Carthage's Office of Institutional Research. Working directly with the IR Coordinator in a small, collaborative team, this role is responsible for processing incoming campus data requests, running routine reports, updating visual dashboards, and ensuring the accuracy of institutional data.

DESCRIPTION OF ESSENTIAL DUTIES:

Departmental Support & Initiatives: Support the department of Institutional Research in planning, executing, and delivering recurring and ad-hoc campus data requests by using standard reports and authoring custom queries in the Workday Student Information System.

Compliance & Survey Support: Assist the IR Coordinator with gathering, cleaning, and validating datasets for mandatory higher education reporting cycles (e.g., federal/state reporting and campus survey collection).

Dashboards & Fact Sheets: Maintain and update routine fact sheets, data tables, and visual reporting dashboards using Microsoft Excel and Tableau data visualization software.

Data Quality & Auditing: Perform routine quality checks and data audits to spot inconsistencies, missing details, or reconciliations in datasets.

Continuous Learning & Team Support: Build technical skills in database querying, data formatting, and office workflows while maintaining clear documentation of reporting procedures. Provide excellent customer service to all members of the Carthage community.

Performs other duties as assigned.

DESCRIPTION OF NONESSENTIAL DUTIES: None

SUPERVISORY DUTIES: None

QUALIFICATION REQUIREMENTS:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)

• Associate's Degree required, Bachelor's degree preferred.
• Experience working in an institute of higher education or similar environment.
• Requires 1 to 2 years of data reporting experience.
• Requires the ability to use a personal computer and Web browser, including a working knowledge of Microsoft Office Suite, particularly Microsoft Excel.
• Ability to reliably complete various time-sensitive requests.
• Experience with reporting software and data visualization software (i.e. Tableau) is a plus.
• Strong attention to detail.
• Ability to produce clear and accurate information through the use of technological tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational and time management skills.
• Enthusiasm for learning new software, technical reporting tools, and higher education administrative processes.
• Ability to work with a variety of individuals with diverse backgrounds.
• Ability to work with discretion around sensitive information.
• Requires excellent oral and written communication skills to effectively communicate with administrators and faculty members.
• Requires the ability to work collegially in a team-oriented environment.
• Requires demonstrated ability to handle challenging situations with confidence and function effectively with frequent interruptions.
• Requires demonstrated expertise in the areas of organization, problem-solving, and critical thinking.

About Carthage

Located on the shore of Lake Michigan in the thriving Chicago-Milwaukee corridor, Carthage College blends the best liberal arts traditions with desirable degree programs, transformative learning opportunities, and personal attention from dedicated faculty and staff. Our beautiful campus, an 80-acre arboretum with stunning lake views, is home to 2,600 undergraduate students and 200 graduate students. Founded in 1847, Carthage is consistently named a Best Midwestern College by The Princeton Review and a Most Innovative School by U.S. News & World Report. All Carthage employees play a vital part in the success of our students, as we work together to create an environment where all can achieve their true potential. Grow with Carthage.

Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender expression, gender identity, sexual orientation, national origin, protected veteran status or status as an individual with a disability.