Distribution & 401k Support Specialist

If you're looking for an opportunity to grow your career in business operations, payroll, or benefits administration, this role offers the best of both worlds. As Ahola's Distribution & 401(k) Support Specialist, you'll help manage critical operational processes while supporting retirement plan administration and data management activities that directly impact our clients.

This position is well-suited for a detail-oriented professional who enjoys solving problems, managing multiple priorities, and working with both physical and electronic processes. You'll develop specialized knowledge in 401(k) operations, data processing, and client support while working alongside experienced team members who are invested in your success.

Why work at Ahola?

Ahola, a third-generation family-owned business, brings more than 55 years of expertise in payroll, tax, and HR services, having supported over 10,000 small businesses nationwide. We pride ourselves on offering easy-to-use payroll and HR technology solutions coupled with personalized, dedicated support.

At Ahola, we're more than just colleagues-we're a diverse team that embraces authenticity and camaraderie. We celebrate each other's achievements and support one another through challenges, fostering a positive and fun work environment that extends to our clients.

What You'll Do as a Distribution & 401k Specialist at Ahola

• Receive, sort, organize, and distribute incoming mail, packages, supplies, client materials, and other items to appropriate employees, departments, locations, or clients.
• Prepare and process outgoing mail, shipments, packages, and Company mailings, ensuring accuracy of addresses, labels, quantities, and other required information.
• Maintain organized distribution, receiving, and storage areas and monitor inventory of commonly used supplies.
• Assist with ordering, receiving, stocking, and distributing office and operational supplies.
• Coordinate shipments with carriers and assist with resolving routine shipping and receiving issues.
• Process and monitor 401(k) payroll files, EDI files, system imports and exports, and other electronic data according to established procedures and deadlines.
• Review data and files for completeness and accuracy; identify, research, and assist with resolving errors, discrepancies, rejected records, and other processing issues.
• Assist with data audits, reconciliations, quality-control reviews, reporting, and validation activities to support data integrity.
• Provide administrative and technical support for 401(k) projects

The Experience You'll Need

• High school diploma or equivalent and prior experience in an administrative, distribution, receiving, data processing, benefits, retirement plan, payroll, or related environment.

Transferable Skills We're Looking for:

Don't meet every qualification listed? We encourage you to apply. Success in this role can come from a variety of professional backgrounds. Experience in any of the following areas may translate well to this position:

• Administrative support, office coordination, or business operations
• Payroll processing, benefits administration, or HR support
• Data entry, data validation, auditing, or quality control activities
• Customer service roles requiring accuracy, organization, and problem-solving
• Banking, financial services, insurance, or other detail-oriented industries
• Logistics, distribution, shipping/receiving, inventory management, or records management
• Project coordination and managing multiple deadlines in a professional environment
• Working with confidential or sensitive information while maintaining a high level of discretion

What we look for in a candidate for this role:

• Strong organizational, time-management, problem-solving, and follow-through skills with a high level of attention to detail and accuracy.
• Ability to manage multiple priorities, meet deadlines, and work independently and collaboratively.
• Strong written and verbal communication and customer service skills.
• Proficiency with Microsoft Office, particularly Outlook and Excel, and the ability to learn and effectively use Company systems and technology.
• Ability to maintain confidentiality and appropriately handle sensitive employee, participant, client, and Company information.
• Experience with 401(k) administration, EDI, electronic file processing, payroll files, data audits, reconciliations, or project support is preferred.
• Ability to lift, carry, push, or pull packages, supplies, and other materials associated with distribution and receiving activities.

In addition to our family-like culture, Ahola provides a variety of perks and benefits.

The Interview Process

• Phone interview with Ahola HR
• In-person interview with Management

Questions about our HR Assistant role? Contact us at careers@ahola.com !

The AHOLA Corporation provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination.