Key Responsibilities

- Welcome clients and visitors, manage check-in and check-out, answer calls, respond to messages, and provide
a positive, professional front desk experience.
- Schedule, confirm, reschedule, and coordinate appointments; maintain accurate calendars and booking
records.
- Maintain organized client and office records, process routine paperwork, and handle sensitive information
confidentially.
- Coordinate daily office workflows, prioritize administrative tasks, and help resolve scheduling or service
concerns promptly.
- Support routine HR administration, including onboarding paperwork, staff scheduling, attendance tracking,
personnel file organization, and communication of office policies.
- Assist management with recruiting logistics, interview scheduling, reference coordination, and new-hire
orientation.
- Monitor office supplies and inventory, coordinate ordering, communicate with vendors, and support
equipment and facility needs.
- Prepare reports, update spreadsheets, track office metrics, and assist with billing-related administrative
follow-up as assigned.
- Help maintain and improve front desk procedures, staff communication, customer service standards, and
overall office efficiency.

Required Qualifications

- Previous experience/ demonstrated office management experience.
- Strong verbal and written communication, interpersonal, organizational, and problem-solving skills.
- Comfortable using computers, Microsoft Excel, Word, Outlook, and other Microsoft applications.
- Ability to multitask, exercise sound judgment, maintain professionalism, and protect confidential
information.

Preferred Qualifications

- Bachelor's degree preferred.
- Experience with the Boulevard booking and scheduling system preferred.
- Experience in a healthcare, wellness, medical office, or service-based environment is a plus.