Overview

This position is located in our hospital in Augusta, GA. The schedule consists of three 12-hr shifts 7 am - 7 pm.

Responsibilities

Under the direction of the RN, Charge Nurse, or Clinical Manager, the Patient Services Concierge performs administrative and customer service responsibilities of a unit clerk/unit secretary that support efficient unit operations and promote a welcoming, professional experience for patients, families, visitors, and staff.

Qualifications

Education

• H.S. Diploma or GED Required

Work Experience

• Previous customer service experience in a hospital or healthcare environment required.
• At least one year of customer service experience in a hospital setting preferred.

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