TOTE Resources LLC
TOTE Resources LLCView All Jobs
Dispatcher
Tacoma, WA, US, Washington
Full-Time | USD 23.90 - 37.00 HOUR

EBZ - Dispatcher

Dispatcher


Position Profile

This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time.


Essential Duties

  • Operate safely and in compliance with all established HSSE policies and procedures
  • Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group
  • Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system
  • Provides excellent customer service on the phone and when arranging for pick-ups and deliveries
  • Communicates with various customer sites to coordinate the movement of freight
  • Assist customers with setting appointments and with other issues at locations
  • Support the safe operation of all trucks, drivers and related trucking operations
  • Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc.
  • Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA
  • Prepare a variety of reports for operations, customers and for internal use
  • May assist with trucking and warehouse operations, as needed
  • Perform other duties as assigned


Qualifications

  • High school diploma or GED
  • Minimum of two years transportation / dispatch experience


Knowledge, Skills, and Abilities

  • Sound understanding of DOT regulations, HazMat and OTR experience preferred
  • Proficient use of MS Office Suite including Word, Outlook and Excel
  • Excellent verbal, written and listening communication skills
  • Ability to multi-task and prioritize and exhibit team player attitude
  • High level of interpersonal skills to handle sensitive and confidential situations
  • Demonstrate poise, tact and diplomacy


We’re committed to taking care of you and your family, today and in the future. 

Here’s what you can look forward to:

  • Compensation
    • Competitive base annual salary range: $23.90 - $37.00, depending on experience and qualifications.  Generally paying around midpoint.
  • Health & Wellness
    • Employer subsidized medical, dental, and vision coverage for you and your family/dependents.
    • Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage 
  • Retirement
    • Generous 401(k) plan with a 4% company match
  • Paid Time Off
    • 2 weeks’ vacation annually
    • 7 company holidays 
    • 7 days of sick leave annually
  • Extras that Make a Difference
    • Up to $5,250 per year in tax-free educational assistance to assist with career development and growth
    • Annual boot reimbursement


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