JOB POSTING
Why Ryan?
Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
This role contributes to project execution by analyzing business and system processes, researching technical matters, manipulating and validating data, and supporting the implementation and testing of technology-enabled solutions. The Consultant works closely with Managers, Project Managers, Subject-Matter Experts, and stakeholders across Service Delivery and Global Shared Services to ensure objectives are achieved within defined timelines, quality standards, and business requirements.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
Creates a positive team experience by fostering collaboration, accountability, and professionalism.
Participates in project-related meetings, including planning sessions, status updates, Agile ceremonies, and solution reviews.
Demonstrates strong communication, analytical, and critical thinking skills in a collaborative, cross-functional environment.
Contributes to knowledge sharing and training initiatives, as needed.
Client:
Collaborate with internal and external stakeholders to understand business needs, operational challenges, and system requirements.
Assis in translating business requirements into functional specifications and solution documentation.
Provide timely project status updates and communicate effectively with project teams and stakeholders.
Gather, extract, reconcile, and analyze data to support client engagements and internal initiatives.
Prepare client deliverables, reports, and documentation with accuracy and attention to detail.
Support the resolution of client questions, technical issues, and service requests.
Value:
Analyze business processes and system workflows to identify opportunities for increased efficiency and process improvement.
Assist in designing and documenting business processes and technology solutions that align with client objectives.
Develop and execute test cases, document results, and assist in validating solution quality.
Support project planning activities by completing assigned tasks and meeting project milestones.
Identify project risks or issues and communicate them to senior team members for resolution.
Deliver accurate, timely, and high-quality work while continuously developing technical, analytical, and consulting skills.
Contribute to operational excellence by following established methodologies, standards, and best practices.
Performs other duties as assigned.
Education and Experience:
Strong technical and/or data analysis experience.
Business Analyst experience a plus
Strong customer service background/experience.
Bachelor's degree in Business, Accounting, Finance, Information Systems, Technology, or related field; or equivalent combination of education and professional experience.
Computer Skills:
Working knowledge of Microsoft Windows and Microsoft Office products.
Certificates and Licenses:
Valid driver’s license required.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Work Environment:
Standard indoor working environment.
Long periods of sitting while working at computer.
Occasional long periods of standing.
Position requires regular interaction with employees at all levels of the Firm and vendors both in-person and via e-mail and telephone.
Independent travel requirement: up to 25%.
Equal Opportunity Employer: disability/veteran