What We Need

Corpay is currently looking to hire a Hotel Administrative Specialist within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will support the Hotel Department with administrative duties, including task manager maintenance, claim assignment, electronic filing, and other operational support. You will report directly to the Hotel Operations Manager and regularly collaborate with Hotel Department team members and internal operational partners.

How We Work

As a Hotel Administrative Specialist, Corpay will set you up for success by providing:

• Assigned workspace in the St. Charles, IL office
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Maintaining Task Manager by moving tasks to the appropriate pages and assigning them to employees
• Assisting with taking and entering new claims
• Entering new claims into the ACT Database and ensuring accurate, complete information through the MyALE Claims portal
• Assigning and distributing new claims to Hotel Coordinators based on the shared run-rate document
• Assisting with projects assigned by the Hotel Operations Manager or Lead Administrative Coordinator
• Filing and updating electronic documentation in the ACT Database and ensuring accurate, complete information
• Assisting with policyholder text-notification execution and maintenance
• Calling hotels to confirm checkouts and completing other HSS tasks as assigned
• Assisting with HA collections by sending reminder emails and calling clients
• Calling hotels to confirm client check-ins when the Hotel Night Audit is unable to do so
• Updating card limits and end dates through the JP Morgan SUA Program
• Confirming that hotels have received paperwork for new bookings
• Performing other duties as assigned

Qualifications & Skills

• High school diploma or equivalent preferred
• 2 or more years of job-related experience preferred
• Computer proficiency in Microsoft Office, including Excel, Word, and Outlook
• ACT program experience preferred
• Excellent verbal and written communication, organization, problem-solving, multitasking, and teamwork skills
• Strong attention to detail and accuracy
• Strong business acumen and sound judgment
• Ability to establish and maintain healthy working relationships with team members
• Ability to assist coworkers with tasks

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Pay Transparency

The expected hourly range for this position is $16-$17, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.