Customer Service Representative/Metals Buyer in Training
St. Peters, Missouri
FULL_TIME | USD 22.00 - 25.00 HOUR
<p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;">Didion Orf Recycling is a leading provider of recycling and scrap metal management services. We specialize in the collection, processing, and selling of a wide range of metals and electronics, contributing to a sustainable future. We&rsquo;re seeking a dedicated and motivated individual to join our team as a Customer Service Representative/Buyer in Training.&nbsp;</p><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><strong>&nbsp;</strong></p><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><strong>Job Description:</strong><br>As an Customer Service Representative/Buyer in Training, you will embark on an exciting career path with opportunities for growth and hands-on experience. During training, you will learn how to assess, purchase, and manage scrap metal inventory while providing excellent customer service. You will work closely with experienced professionals who will mentor you and provide guidance as you develop into a skilled metals buyer. A sales mindset will be key to success in this position along with a strong work ethic and desire to learn/grow knowledge in the metals industry. &nbsp;The majority of work will be performed outside or in a warehouse environment. This role will serve as a leader in the customer drop-off department.</p><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><strong>&nbsp;</strong></p><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><strong>Qualifications:</strong></p><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in;"><strong>This is a hands-on, physically demanding role. </strong>Ability to lift up to 50 lbs regularly.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in;">High school diploma or equivalent required; some college coursework in business, logistics, or a related field is a plus.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in;">Prior experience in sales and negotiations is preferred.</li></ul><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><strong>&nbsp;</strong></p><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;"><strong>Key Responsibilities:</strong></p><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list .5in;">Unloading metals and electronics from customer vehicles</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list .5in;">Assist with purchasing scrap metal from customers.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list .5in;">Learn how to evaluate the quality and value of various metals through hands on work in our General Public&nbsp;drop off area.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list .5in;">Help maintain accurate records of purchases, pricing, and inventory.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list .5in;">Provide excellent customer service and lead team in customer satisfaction initiatives.&nbsp;</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l1 level1 lfo1; tab-stops: list .5in;">Communicate&nbsp; with customers to educate on what we accept and what items we may recycle for the customer.</li></ul><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in;">Prior knowledge and/or strong interest in learning about scrap metal and the recycling industry is required.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in;">Excellent communication and negotiation skills.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in;">Detail-oriented with the ability to manage multiple tasks.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in;">Basic math skills and computer proficiency.</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo2; tab-stops: list .5in;">A positive attitude and eagerness to learn in a fast-paced environment.</li></ul><p class="MsoNormal" style="margin-bottom: 0in; line-height: normal;">Starting pay $22-25 per hour plus opportunities for incentives. &nbsp;</p><p class="MsoNormal">&nbsp;</p><p class="MsoNormal"><strong>Benefits:</strong></p><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Medical Insurance with Deductible Reimbursement Plan</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Dental Insurance</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Vision Insurance</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Life and Disability Insurance Plans</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Flexible Spending Plan</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">401k Plan</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Paid Holidays</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Paid Time Off</li><li class="MsoNormal" style="margin-bottom: 0in; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list .5in;">Flex Time</li></ul>