The Human Resources Specialist - Employee Relations & Training is responsible for fostering a positive work environment through employee relations support, performance management guidance, compliance initiatives, and training and development programs. This position partners with leaders and team members to promote consistency, engagement, accountability, and professional growth across the organization.

Responsibilities

• Serve as a primary point of contact for employee relations concerns and workplace issues.
• Assist in conducting prompt, thorough, and objective workplace investigations.
• Provide guidance to supervisors and managers regarding employee performance, conduct, attendance, and policy application.
• Assist with corrective action processes and documentation.
• Support conflict resolution and professional workplace communication.
• Maintain confidentiality and sensitive employee information.
• Coordinate and facilitate new hire orientation programs.
• Develop, schedule, and deliver training programs for employees and leaders.
• Facilitate leadership development, customer service, compliance, and professional development training.
• Maintain training records and ensure required certifications and compliance training are completed.
• Partner with operational leadership to identify skill gaps and develop solutions.
• Assist leaders with performance review processes.
• Monitor completion and effectiveness of performance evaluations.
• Support succession planning and internal development efforts.
• Assist in ensuring compliance with employment laws and company policies.
• Maintain required employee records and documentation.
• Participate in policy development and implementation initiatives.
• Monitor and track required workplace training compliance.
• Support initiatives that promote employee engagement, retention, and workplace culture.
• Analyze trends related to turnover, engagement, attendance, and employee relations matters.
• Recommend proactive strategies to improve workplace effectiveness and employee satisfaction.
• Maintain accurate documentation and investigation files.
• Generate reports related to training completion, employee relations activity, and workforce trends.
• Assist with audits and regulatory inquiries.
• Participate in special HR projects assigned.

• Support safety and security by remaining aware of surroundings and following established procedures.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field preferred.
• Minimum of 1 year of progressively responsible HR experience preferred.
• Experience conducting employee investigations and facilitating training programs preferred.
• Strong employee relations and conflict-resolution skills.
• Excellent presentation and facilitation abilities.
• Knowledge of employment law, workplace investigations, and HR best practices.
• Strong judgment and ability to handle sensitive matters professionally.
• Excellent organizational and follow-up skills.
• Proficiency with HRIS systems and Microsoft Office applications.

ADDITIONAL REQUIREMENTS

• Ability to sit and/or stand for extended periods (up to 8 hours per shift).
• Ability to work in a noisy, busy, and fast paced casino environment.
• Availability to work flexible schedules, including evenings, weekends, and holidays, as required by operational needs.