BWH Intake Coordinator FT
Woburn, Massachusetts
OTHER | USD 20.00 - 30.00 HOUR
Job Details: Job Location: BWH Bournewood Caulfield Center Woburn - Woburn, MA, Salary Range: $20.00 - $30.00Hourly, The Intake Coordinator handles intake, billing, and receptionist responsibilities for the program, as well as providing administrative assistance to the Program Manager as needed. Essential Job Functions: • Facilitates admissions to the partial hospital by interacting with potential patients and performing triage, assessment, and intake procedures. • Interviews prospective clients and their families to collect additional clinical history and to provide information. • Verifies insurance benefits, gets authorizations for levels of care, and handles billing. • Communicates with other individuals and departments within the hospital structure to facilitate admissions. • Maintains census by coordinating successful admissions to inpatient programs. • Any other duties as assigned by supervisor Essential Competencies: • Excellent communication, customer service, and time management skills. • Strong Microsoft Office skills (Outlook, Excel) • Ability to assess a client’s hospital needs through conversation with referral source. • Understanding of mental illness, common diagnoses and behaviors. • Ability to maintain a calm and respectful demeanor when handling difficult people or situations.   Qualifications: