<p><strong>Starting Wage:&nbsp; $17.15/hr</strong></p><p><strong>Company Standards</strong></p><p>At Angel of the Winds, the World&rsquo;s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.</p><p>&nbsp;</p><p><strong>Responsibilities</strong></p><ul><li>Follows compliance with register operations policies and procedures</li><li>Enforces compliance for age restricted sales</li><li>Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service</li><li>Maintain an awareness of all promotions and advertisements</li><li>Accurately and efficiently ring on registers and accurately maintain all cash and paperwork at the registers</li><li>Communicate customer requests to management</li><li>Maintain orderly appearance of register area and supplies stocked and rotated for expiration dates</li><li>Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change</li><li>Compliant with established store policies and standards, such as safekeeping funds and property, personnel practices, security, sales and record-keeping procedures</li><li>Work nights, weekends and holidays as required.</li><li>Performs other duties as assigned.</li></ul><p>&nbsp;</p><p><strong>Qualifications</strong></p><ul><li>Exceptional guest service skills required.</li><li>Cash handling experience.</li><li>Prior retail experience (preferred)</li><li>Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.&nbsp;</li><li>Basic math knowledge and cash handling experience.</li><li>Must be a team player and demonstrate reliability.&nbsp;</li><li>Ability to operate general office equipment.</li><li>Ability to receive and comply with verbal directives.</li><li>Ability to interact in a positive demeanor under pressure conditions.&nbsp;</li><li>Ability to adapt to fluctuating levels of customer service requests.</li></ul><p><br><strong>Certificates, Licenses, Regulations</strong></p><ul><li>Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.</li><li>Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit.</li></ul><p>&nbsp;</p><p><strong>Physical Demands and Work Environment</strong></p><p>Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires repetitive movement daily with sedentary work, occasional bending and crouching. This is a 24 hour, 7 days a week work operation.</p>