We're Hiring: Bilingual Member Service Representative

Location: On-site in Española, NM

Schedule: Varies, Mon–Fri, 8:00 AM–6:00 PM; Sat, 8:30 AM–1:30 PM

Status: Full-Time (40 hours/week)

Starting Pay: $21.00/hour

Guadalupe Credit Union is looking for a Bilingual Member Service Representative to join our team! In this role, you'll support our members by processing accurate financial transactions and connecting them with the best financial tools and advice to help them thrive.

GCU offers a comprehensive benefits package to support your overall well-being.

Key Responsibilities:

• Provide friendly, professional service and build rapport with members

• Accurately process deposits, withdrawals, loan payments, and other transactions

• Handle cash in accordance with GCU standards and procedures

• Identify member needs and make product or service referrals to support financial empowerment

• Collaborate with your team and other departments to ensure member needs are met

Preferred Experience:

• Cash handling

• Customer service experience

Bilingual in Spanish and English is required, including the ability to understand and speak fluently.

Physical Requirements:

The position involves regular communication with members and coworkers, extended periods of sitting and/or standing, and occasional walking, bending, reaching, and light lifting. These activities describe the typical physical demands of the position and may be performed with or without reasonable accommodation.

Additional Info:
After we review your application, you may receive an email invitation to complete a short skills assessment. You will need a computer to complete the assessment. If you don't have access to one, please contact us at (505) 216-0462 or (505) 216-0456 to schedule a time at one of our branches.

Guadalupe Credit Union is an Equal Opportunity Employer and a Drug-Free Workplace. Employment is subject to applicable background checks and drug screening.

Reasonable Accommodation: Guadalupe Credit Union provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. Applicants who need an accommodation during the hiring process may contact us at (505) 216-0456 or (505) 216-0479.