Job Details: Job Location: Eastern Shore Division - Rehoboth Beach, DE, Salary Range: Undisclosed, JOB PURPOSE:
Managing the appointments and customers through the process while providing excellent customer service, this position will work individually with customers as they select interior options and upgrades. This position will report to the Design Studio Manager.
Duties and Responsibilities
Manage the division design studio appointments and customers assigned
Work with new home customers to select all interior finishes such as cabinets, counters, flooring and lighting
Responsible for meeting or exceeding revenue sold and margin goals
Advise customers on interior design (with respect to color, functionality, budget)
Assist in determining market driven standard features and options
Create spec home finish and feature schemes
Work with Design Studio Manager to price options
Manage distribution of design center paperwork or change orders for the field to reflect the customer’s selections
Communicate with Sales, Purchasing, Production, and Homeowners as required to successfully execute the homebuilding process
Research custom requests as directed by the Design Studio Manager with the assistance of the Purchasing Team
Other duties as assigned or expected
Qualifications: Knowledge and Skills
Strong creative ability (Background in Interior Design)
Excellent presentation skills
3-4 years of selling experience in builder design center or retail design center
Strong focus on revenue goals and customer service
Well organized and self-directed
Strong interpersonal skills with attention to detail
Strong computer skills
Able to establish priorities and meeting deadlines
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Must be current with design trends in a variety of styles
Must have ability to read and understand architectural/structural plans
Education and Work Experience
AA or Bachelors’ Degree or certification in interior design or equivalent of three years of experience interior home design; or combination of education and equivalent work experience
Prior experience in new home sales or design centers is preferred