BENEFITS & PERKS  

• Competitive compensation  

• Career advancement opportunities  

• Employee wellness benefits 

• Professional development & training 

 

COMPANY OVERVIEW  

Relive Health Coral Gables is the premier medical and aesthetic health center delivering personalized anti-aging and wellness solutions for unmatched results. We focus on comprehensive, long-term wellness programs helping clients look, feel, and be their best through innovative treatments including hormone optimization, regenerative medicine, IV therapy, and cutting-edge aesthetic services in our state-of-the-art medical spa environment. 

 

JOB SUMMARYAs a Front of House Associate, you'll be the first experience our clients have of Relive Health Coral Gables, managing patient experience from check-in to check-out. You'll maintain high standards of professionalism while coordinating patient care, scheduling, and clinic operations. 

 

WHO THRIVES HERE  

• The Welcoming Professional: You create an exceptional first impression and make every client feel valued from the moment they walk through the door.  

• The Master Multitasker: You excel at juggling multiple priorities - scheduling, payments, phone calls, and patient flow - while maintaining attention to detail.  

• The Problem Solver: You anticipate client needs, handle challenges gracefully, and find solutions that exceed expectations in a fast-paced environment.  

• The Team Player: You work seamlessly with medical providers and support staff to ensure smooth operations and optimal patient experiences.  

• The Luxury Service Expert: You understand high-end clientele and deliver the polished, professional service that matches our premium brand. 

 

KEY RESPONSIBILITIES  

• Provide exceptional patient experience through professional greeting and communication  

• Manage appointment scheduling to optimize provider time and patient satisfaction 

• Maintain accurate patient records and process payments  

• Coordinate with medical team for smooth patient flow  

• Handle inventory management and supply ordering  

• Ensure HIPAA compliance and patient confidentiality  

• Utilize practice management software effectively  

• Assist with patient inquiries and follow-up 

 

QUALIFICATIONS  

• High school diploma or equivalent  

• Customer service experience required  

• Medical office experience preferred  

• Strong communication and organizational skills  

• Professional appearance and demeanor  

• Clear background check