Blue Technologies
Blue TechnologiesView All Jobs
Field Service/IT Tech
Cleveland, Ohio
FULL_TIME | USD 18.00 - 19.00 HOUR

Field Service/IT Tech

Department: Service

Employment Type: Full Time

Location: Cleveland, Ohio

Reporting To: hiring manager

Compensation: $18.00 - $19.00 / hour



Description

Blue Technologies Inc. is seeking an entry level or experienced candidates for our expanding I.T. staff for the position of Field Service Engineer/IT Tech, servicing Lake, Geauga and Ashtabula counties. The candidate will have strong electrical/mechanical aptitude, reliable transportation, a good driving record and the ability to communicate with others. A certificate or degree in electronic or networking technology is a plus.

This is a hands-on position in a technology-based industry that provides for continuous learning and growth, a positive work environment, and customer interaction. You will travel a multi-county territory for on-site installation, service and support of our various products and software.



Key Responsibilities

  • Installation, connectivity and support of our Konica Minolta, Lexmark and HP multifunction devices in our customer’s environments.

  • Installation and support of our value-added software solutions.

  • Assistance in monitoring and maintaining our in-house network, workstations and devices.
          Assisting our sales department in the technical sales aspect   of our products.



Skills, Knowledge and Expertise

  • Hands-on experience working with Microsoft Servers and workstation Operating Systems.
  • Software installation and troubleshooting
  • Knowledge of network, Internet and EMAIL protocols
  • PC and Server troubleshooting and repair.
  • Previous proven experience in customer service. Macintosh experience a plus.

  • ADDITIONAL:

    Network +, A+, HP or Lexmark printer certifications as well as Microsoft Certifications are preferred for this position.






Benefits

Benefits
  • Blue Technologies offers a comprehensive benefits package to support our employees and their families, including:
  • Medical, dental, and vision insurance
  • Life and short-term disability insurance
  • 401(k) retirement plan with company match
  • Health Savings Account (HSA) with annual company contribution
  • Flexible Spending Account (FSA)
  • Paid time off
  • Employee Assistance Program (EAP
  • Employee discounts
  • Tuition reimbursement for eligible educational expenses
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