Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

• Govern and maintain the integrity of enterprise technology currency and End of Life data.
• Validate vendor lifecycle and support information to ensure accurate reporting and risk assessment.
• Partner with Technology, Architecture, Risk, and Engineering teams to establish ownership and accountability for technology assets.
• Support technology lifecycle management activities, including identifying, tracking, and reporting technology currency risk.
• Design and enhance reporting, analytics, dashboards, and executive-level management information.
• Drive automation and workflow orchestration initiatives to improve operational efficiency and data accuracy.
• Support enterprise remediation efforts by providing actionable insights, risk analysis, and prioritization recommendations.
• Assume interim ownership responsibilities for technologies lacking designated product ownership to ensure lifecycle risks are appropriately managed.
• Contribute to strategic initiatives that advance the Technology Currency operating model, governance framework, and risk management capabilities.

Responsibilities:

• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers
• This role serves as a critical governance and data management function within the Technology Currency organization, responsible for ensuring the accuracy, integrity, and lifecycle management of enterprise technology asset data. The position acts as a key control point for validating vendor lifecycle information, maintaining technology currency inventories, supporting risk and regulatory reporting, and improving ownership accountability across the technology portfolio.
• The role partners closely with Technology, Enterprise Architecture, Risk, Engineering, and Product teams to establish and enforce lifecycle management standards, drive remediation strategies, and support executive decision-making through enhanced reporting and analytics. Additionally, the position plays a significant role in the organization's transformation from a reactive End of Life management program to a proactive Technology Currency framework by developing scalable governance processes, automating workflows, improving data quality, and increasing visibility into technology risk across the enterprise.

Required Qualifications:

• 7+ years of relevant experience.
• Technology lifecycle management, EOL remediation, or technology modernization experience.
• Reporting, analytics, dashboard development, and KPI management.
• Automation, process improvement, and operational efficiency expertise.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Stakeholder management and cross-functional collaboration.
• Ability to communicate complex technical concepts to executive and non-technical audiences.
• Experience developing standards, procedures, and scalable operating practices.
• Proficiency with reporting and collaboration tools (e.g., Power BI, Tableau, Jira, Confluence, Excel).
• Experience leveraging AI-enabled tools to enhance reporting, analytics, documentation, or operational processes.

Desired Qualifications:

• Infrastructure, cloud, platform engineering, or technology operations experience.
• Technology transformation, modernization, or operational excellence experience.
• Automation, scripting, Infrastructure-as-Code (IaC), or workflow orchestration knowledge.
• Executive reporting, forecasting, trend analysis, and performance management experience.
• Familiarity with governance, risk, audit, and regulatory environments.
• Experience with AI, intelligent automation, or advanced analytics solutions.
• Experience operating in a large, complex, highly regulated enterprise environment

Skills:

• Analytical Thinking
• Application Development
• Production Support
• Risk Management
• Solution Design
• Automation
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Stakeholder Management
• Other

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

Shift:

1st shift (United States of America)

Hours Per Week: 

40