OVERVIEW This position is in the Family Services Division of DCF.  The Human Services Case Aides assist Family Services Workers and the District Office in case management and client services.  The work includes gathering information for case files, administrative support, client interaction for contact visits, and taking children and clients to appointments.   As of July 12, 2026, the step 1 rate for pay grade 17 will be $20.27 per hour. WHO MAY APPLY This position, Human Services Case Aide II - Temporary - Continuous Recruitment (Job Requisition #53239), is open to all State employees and external applicants. This is a temporary position. Temporary work is typically for variable hours, and is not expected to be full-time. The State does not guarantee 40 hours of work per week. If you would like more information about this position, please contact andrea.grimm@vermont.gov [andrea.grimm@vermont.gov] Please note that multiple positions in the same work location may be filled from this job posting. Resumes will not be accepted via e-mail. You must apply online to be considered.   AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights. ENVIRONMENTAL FACTORS Duties are performed primarily in a standard office setting, but with the need for occasional travel for which a valid driver’s license, updated insurance and private means of transportation must be available. Incumbents will be confronted with a variety of need and care situations at which strong emotions and opinions may be present. Employees may be asked to carry car seats and small children, and carefully maneuver them in and out of vehicles when transporting. The nature of work may require performance outside of normal office hours. MINIMUM QUALIFICATIONS Associate's degree or higher OR two years or more of full-time college coursework. OR One year of full-time college coursework AND one 1 year or more of experience providing direct client services. OR Two 2 years or more of experience providing direct client services. EQUAL OPPORTUNITY EMPLOYER The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.